Terms of service.

Online payments may be made with VISA, MasterCard, Discover, or eCheck. You will be charged a convenience fee for making your payment online. Typically, the use of an eCheck is $3.55 per transaction and the credit card payment is 2.95% of the payment plus $2.60. The fees may vary and will be displayed upon entering the payment amount. All payments are processed through Buildium.

For all new leases and recent lease renewals, payments must be initiated no later than 3pm, Pacific Standard Time (PST), on the 1st day of the month. This is necessary so the payment can be processed through our system and initiated with your bank prior to the close of business on that day. In the event your payment in submitted on a day which is not a banking business day, payment will still be accepted by Buildium and will be processed the following business day.

Impact Property Management provides this service as a convenience and is not liable in the event payment is not credited by the deadline. Payment is due no later than the 1st of the month. If the online payment system is not functioning correctly or you are unable to make online payment for any reason, you will need to bring payment to our office. Payments must be received no later than the end of the grace period. If payment is received after the grace period, your payment will be late and the corresponding late fees will apply. Please be advised you will need to enter each payment manually each month as a one time payment. Although the system will allow you to schedule recurring payments, the system will not automatically process these payments. This is due to us needing to shut off the payment system once the grace period expires as late payments cannot be made online and must be brought into our office with paid with secured funds. Lack of payment due to not manually initiating payment will be assessed the late fees as noted in your lease agreement.

Late payments will not be accepted through the system and must be paid at the rental office using a cashier’s check or money order(s) only. Tenants whom are restricted to paying with secured funds only cannot pay online and must submit secured funds to the office prior to the end of your grace period specified in your lease agreement. If payment is not made per the above guidelines, your payment will be considered late and your account will be subject to any fees outlined in your lease agreement. These fees may include, but not be limited to, late fees and posting/notice fees.

Any returned payment will be assessed a $45 NSF fee and will not be automatically processed a second time. Any payment which is returned NSF must be paid in the rental office using a cashier’s check or money order(s) only.

We reserve the right, at any time, to restrict access to the system. Access may be restricted due to returned payments, paying late rent through the system or for any other reason management deems necessary.

By continuing below, you will be prompted to log into your Buildium account. Submitting a payment online, even if via a bookmarked page, represents you acknowledge that you have read and agree to all of the above terms.